Mission Statement

Newquay Health Centre is a long-established GP surgery that is committed to preserving and enhancing its good reputation for being caring and innovative, by providing high quality medical services in a friendly, happy, and healthy environment for both patients and staff.

We undertake to:

Treat you with respect and courtesy at all times

Provide you with advice and treatment in a timely manner

Help you make decisions about your health by treating you with respect

Discuss available treatments and refer you on to other experts where necessary

Act as your advocate and guide through health care services

Maintain confidentiality in what we discuss and the records we keep on your behalf

Keep up to date with developments in health care by continuing to learn

In return we ask you to:

Keep your appointment and/or let us know as soon as possible if you can't attend

Only use urgent out-of-hours services for urgent conditions which can't wait until the next day or over the weekend.

Be nice to our staff! They do their best for you and respond very well to "please" and "thank you"

Let us know if you have any suggestions or cause for complaint as soon as possible

Let us know when we have done well