WARNING - Paraffin Based Products
Skin products containing paraffin based products,for example White Soft Paraffin, White Soft Paraffin plus 50% Liquid Paraffin or Emulsifying ointment in contact with dressings and clothing are easily ignited with a naked flame or a cigarette.
Please book an appointment with your Healthcare Clinician, (GP, Clinical Nurse Practitioner or Clinical Pharmacist) to discuss long term effective pain relief.
Please click on the following link for a step by step guide on how this works
Brainman Stops His Opioids
Local Support Groups
Please click the link below for a list of support groups available in the Newquay Area to help you manage your long term condition or live a healthy and active life. ( If you know of any support groups not mentioned on our list please let us know and we will update them). You can also collect a leaflet from reception to give to a friend or family member.
Volunteer Support Services Leaflet
Due to NHS England's guidelines all patients have been allocated a named GP. At this practice your named GP would be the GP that you were registered with when you first joined the practice. This does not prevent you making an appointment or seeing any doctor of your choosing as you would normally do.
More than 10.000 people in the UK currently need an organ transplant. Of these, 3 a day will die waiting as there are not enough organs available.
Only 31% of us have joined the organ donor register, please help save lives by registering now.
GP Online Services allow you to access a number of services from your PC, tablet or mobile phone, these include; booking and cancelling appointments, ordering repeat prescriptions and viewing parts of your medical record such as test results, vaccination history and previous illnesses.
Although very convenient for patients, the old prescription ordering system had a number of disadvantages, the main being that it is in no way linked to a patient’s clinical record which means that in many cases medication has been requested inappropriately; either too early, or after it has been discontinued or in some cases in entirely the wrong strength or preparation. This obviously causes confusion and can lead to prescribing errors.
Clinical safety is paramount but there are a number of advantages to patients being able to access their clinical record online; Online services will allow you to book and cancel appointments or request repeat prescriptions at a time that is convenient to you – day or night. It can also mean not having to travel to the surgery and can free up phone lines for people without access to a computer.Having access to records means, that you could be more in control of your health and well-being. This is particularly helpful for people who live with a long-term condition - such as Diabetes - that needs regular monitoring and frequent prescriptions.Practices tell us that online access helps to manage appointments and telephone calls more efficiently and patients find it convenient and accessible.
Frequently asked questions regarding the change in online prescriptions
Temporary changes to Day Lewis Pharmacy delivery
service from Wednesday 8th August to Saturday 11th August
Due to the Boardmasters music festival taking place in August, Day Lewis pharmacies will not be able to offer a regular delivery service on the above dates
Please ensure you request medications in plenty of time to ensure you do not run out before Monday 13th August when deliveries will return to normal
If you require an emergency prescription during this time then the pharmacies will do their best to ensure delivery to housebound patients
Routine requests and patients that are not housebound can arrange with their usual pharmacy to collect prescriptions from the Day Lewis pharmacies at either Narrowcliff surgery or Newquay Health Centre
Sorry for any inconvenience this might cause
MyPharmacist - 01637 872600 Day Lewis Narrowcliff - 01637 872957
Day Lewis Newquay Health Centre - 01637 851844
If you are on regular medication, you will have a computerised repeat prescription slip with instructions on how to order at the bottom.
Unfortunately, we cannot accept prescription requests over the telephone, it blocks the phonelines and can lead to errors.
To order your prescription please indicate clearly the items you require and either post the request us or hand in to the surgery. There is a red post box just inside the front door.
You can also order your prescription online by signing up for online access to your medical record, please see the Online Services section of our website for more details.
Please allow 2 working days for the prescription to be issued.
If you would like to collect your medication directly from a pharmacy, please contact the surgery and let us know your chosen chemist and we will indicate this on your record. Any prescriptions from then on will be sent to your allocated pharmacy after signing – please allow extra time for this.
If you require your medication to be delivered to your home this must be arranged directly with your pharmacy.
The Electronic Prescription Service is a new way to get your prescription.
If you choose this method you will no longer need to pick up your prescription from your doctor as it will be sent electonically to the chemist of you choice.
The service will commence on the 15th October 2013.
All you need to do is nominate a chemist.
Please download the leaflet for more information.
EPS Information Leaflet for Patients
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2018, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 13 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.80, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
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